Acceptable Use Policy

Effective date: October 1, 2026

Last updated: October 16, 2026

Version: 2.0

ChuEok exists for one thing: letting people leave a warm, personal message for someone at a moment that matters. These guidelines keep it that way. They apply to everyone, Hosts, Co-Hosts, and Guests, and to everything put into ChuEok: videos, voice recordings, photos, written notes, intros, titles, and captions. They are part of our Terms of Service, which define the words used here.

They apply in private Albums too. An Album being private doesn't make prohibited content allowed.

1. Consent comes first

Everyone in a recording or photo should know it's being taken and be happy for it to be shared with the Host.

• If you're recording: record only yourself and people who have agreed. Don't record anyone who has said no, doesn't know, or can't meaningfully agree.
• If you're a Host: it's your job to tell your Guests they're being recorded, and to get whatever consent the law requires where you are, including a parent's or guardian's permission for any child. See §4.4 of the Terms. Some places require everyone in a recording to agree, so assume you need permission, and get it.

2. No nudity or sexual content: zero tolerance

ChuEok is for family, friends, and colleagues. There is no place on ChuEok for nudity, pornography, or sexual content of any kind. This rule has no exceptions for private Albums, for consenting adults, for art, or for humor, and it applies whether the content is real, AI-generated, digitally altered, drawn, or animated.

Don't post, record, or upload:

• Nudity: fully or partially exposed genitals, buttocks, or female nipples, including through see-through clothing, and including images that are blurred, pixelated, or covered only by emoji or stickers.
• Pornography and sexual activity: real, simulated, or implied sex acts, sex toys, and sexual fetish content.
• Sexually suggestive content: poses, dancing, close-ups, or edits that focus on someone's body in a sexual way, and lingerie, underwear, or swimwear shown in a sexualized way.
• Sexual words and sounds: sexually explicit voice recordings, written notes, titles, or captions, including sexual comments about someone.
• Sexual solicitation: offering, asking for, or advertising sex, sexual services, or sexual images, and links or references to pornography, adult websites, or adult content accounts.
• Intimate images shared without consent: any intimate or sexual image of a real person shared without their permission, including "deepfakes", "nudified" images, and images edited to look sexual, and any threat to share such an image (sextortion).
• Tools that make or promote making nude or sexual images of real people.

Children are protected absolutely. Never post anything that sexualizes a minor, in any form, including drawings, AI-generated images, and text. We also remove any nudity of a child, even innocent family moments such as bath time, because such images can be misused. Content sexualizing a minor is removed immediately, the account is permanently banned, the evidence is preserved, and we report it to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement.

What's fine: everyday affection, such as a kiss at the altar, a hug, or holding hands; ordinary clothing; and swimwear at a beach or pool event, shown in a non-sexual way.

Don't use ChuEok for anything connected with sexual content, including collecting, storing, trading, selling, or sharing it, even in a private Album and even if everyone involved agrees.

What happens: we remove the content and suspend or permanently ban the account. Intimate images shared without consent are removed within 48 hours of a valid request (see §8), and child sexual exploitation is reported as described above.

If you see any of this on ChuEok, report it (see §7).

3. Other content that isn't allowed

Harm to children

• Anything that endangers, exploits, or abuses a child.
• A child featured in a Message without their parent's or guardian's permission.

Harm to people

• Threats, incitement, or glorification of violence against anyone.
• Harassment, bullying, stalking, or Messages meant to frighten or humiliate the person receiving them.
• Attacks on people because of their race, ethnicity, national origin, religion, caste, disability, disease, age, sex, gender, gender identity, or sexual orientation.
• Content that encourages suicide, self-harm, or eating disorders.
• Someone's private information, such as their home address, phone number, financial details, or identity documents, without their permission.
• Recording someone secretly, or in a place where they would expect privacy.

Graphic content

• Gore, graphic injury, or shock content.

Illegal or dangerous content

• Anything that breaks the law where you are or where the Event takes place.
• Content that supports terrorism, violent extremism, or criminal organizations.
• Selling or promoting drugs, weapons, or other regulated goods.
• Scams, phishing, malware, or links designed to harm people.

Content that isn't yours to post

• Content that infringes someone else's copyright, trademark, or other rights, including music you don't have the right to use.
• Impersonating another person, or claiming a Message is from someone it isn't.

4. Don't misuse ChuEok

• No spam, advertising, or bulk or automated submissions.
• Don't try to get around rate limits, submission caps, file-size or format limits, or blocks, or upload anything other than a genuine Message.
• Don't try to get into another Host's Album or anyone else's data, probe or test our systems for weaknesses, or reverse-engineer, scrape, or overload the Service.
• Don't post a Guest Link publicly in order to flood an Event with junk.
• Don't make false or bad-faith reports.

5. If you're a Host

Running an Event makes you responsible for what's in it.

• Get consent before the camera rolls (see §1).
• Moderate your Album. You can hide, delete, or report any Message, and block the Guest who left it. If you find nudity or sexual content, delete it or report it to us straight away.
• Honor removal requests. If a Guest asks you to delete their Message, delete it, even if you disagree and even if the Message is perfectly nice. It is their face and their voice.
• Share your Guest Link only with people you want to hear from. It's a link, not a password: anyone who has it can leave a Message.
• Don't repurpose Messages. A Message given for a wedding isn't material for an advertisement, a public social media post, or an AI dataset, unless the person who recorded it agrees.
• Choose your Co-Hosts carefully. A Co-Host sees every Guest's name, Message, and note in the Event.

6. If you're a Guest

• Recording is voluntary. Nothing is sent until you press send.
• Your name is shown to the Host with your Message. Your email, if you give one, is visible to the Host and Co-Hosts.
• Once you send it, the Host can watch it, download it, and keep it (see §5.3 of the Terms).
• You can change your mind. Ask the Host to delete your Message, or ask us (§7). You don't need an account.

7. Reporting and removal

7.1 Inside the app (Hosts and Co-Hosts)

Open the Album, find the Message, and use its menu to report it to us, giving a reason. A reported Message is hidden immediately while we review it. A Host can also hide a Message, delete it permanently (its stored file and streaming copy go too), or block the Guest who left it so their device can't send anything more to that Event.

7.2 By email (anyone, with or without an account)

Email support@mychueok.com with:

• a link to the Event, its share code, or its name;
• the name shown on the Message, if you know it;
• what the problem is, for example "that's me and I want it removed", "this person didn't agree to be recorded", "this shows my child", "this is sexual content", or "this is harassment"; and
• how we can reach you.

7.3 What we do

We'll confirm we've received your report and, where appropriate, tell you the outcome. If we remove Content from an Album, we'll tell the Host what we removed and why. If you think we made a mistake, reply to our notice within 60 days and we'll review it again.

8. Intimate images shared without consent (TAKE IT DOWN Act)

If an intimate image or video of you, real or computer-generated, has been posted on ChuEok without your consent, you, or someone authorized to act for you, can ask us to remove it. You don't need a ChuEok account.

Email support@mychueok.com with the subject line "Intimate image removal", and include:

1. your physical or electronic signature (typing your full name is enough);
2. where the image is: a link to the Event, its share code, or its name, and enough detail for us to find the image (for example, the name on the Message and when it was posted);
3. a brief statement that you believe in good faith the image was posted without your consent, with any information that helps us confirm that; and
4. how we can contact you (or the person acting for you).

We'll remove the image, and make reasonable efforts to find and remove any identical copies on ChuEok, as soon as possible and no later than 48 hours after we receive a valid request. We may also suspend or ban the account involved and preserve information for law enforcement.

9. Copyright

If you believe Content on ChuEok infringes your copyright, send a notice to our copyright agent at support@mychueok.com with the subject line "Copyright notice", including:

1. your physical or electronic signature;
2. identification of the copyrighted work you believe is infringed;
3. identification of the Content you believe infringes it, with enough detail for us to find it;
4. your name, address, telephone number, and email address;
5. a statement that you believe in good faith that the use isn't authorized by the copyright owner, its agent, or the law; and
6. a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for them.

We remove Content that is the subject of a valid notice and tell the person who posted it. If you believe your Content was removed by mistake, you can send us a counter-notice as the U.S. Digital Millennium Copyright Act allows. We terminate the accounts of repeat infringers.

10. Service limits

These are the technical limits currently in force. They keep Events usable and stop abuse, and we may change them.

If you hit a limit, wait a few minutes and try again. Whole venues often share a single network, so the per-network limit is deliberately generous.

11. What happens when rules are broken

Depending on how serious it is, we may:

1. remove or hide the Content;
2. warn the Host or the account holder;
3. close the Event or stop its Guest Link from accepting Messages;
4. suspend or permanently ban the account, and block the device from sending Messages; and
5. preserve evidence and report to NCMEC or law enforcement.

For the most serious violations, such as anything sexualizing a minor, intimate images shared without consent, or credible threats of violence, we go straight to removal, a permanent ban, and a report, without warning.

12. How we keep ChuEok safe

• Hosts control who can send. Only people with an Event's Guest Link can leave a Message, and Messages go only to the Host and Co-Hosts, never to a public feed.
• Guests never see each other's Messages. A Guest sees only the Host's own intro.
• Hosts filter their Albums. They can hide, delete, and report any Message, and block a Guest's device from their Event.
• Reports hide content at once and come straight to us.
• Anyone can contact us, at support@mychueok.com, without an account.
• We may use automated tools, such as matching files against databases of known child sexual abuse material, to find content that breaks these guidelines.

We don't review every Message before it reaches a Host. That's why reports from Hosts, Guests, and anyone else matter so much. Thank you for making them.

13. Contact

• BDLPE Studio LLC
• Email: support@mychueok.com